Case studies

Real systems we've shipped.

A selection of recent AI, automation and infrastructure work for Hong Kong businesses. Names anonymised where required — outcomes are real.

Smart Business Systems

Smart POS rollout for a HK restaurant group

End-to-end Smart POS setup with table-side ordering, kitchen display and payment integration across multiple outlets.

+35%
Order accuracy
−18%
Avg. table turn
Multi-site
Outlets live
Read case study
Smart Business Systems

Smart Menu Scanning for cafés & restaurants

QR-code digital menus with allergen filters, multi-language support and instant updates — no app install required.

Bilingual (EN + 中文)
Languages
Real-time
Menu updates
None
Install needed
Read case study
Cybersecurity & AI

Gmail Security & AI Integration for an SME

Hardened Google Workspace with hardware MFA, phishing protection and AI-assisted email triage for the founding team.

−90%
Phishing risk
−6 hrs
Inbox time / wk
100%
MFA coverage
Read case study
Website & Application Development

Modern business website for a HK consultancy

A fast, SEO-ready bilingual website with CMS, lead capture and analytics — shipped in under three weeks.

95+
Lighthouse
<3 wks
Launch time
Bilingual (EN + 中文)
Languages
Read case study
Artificial Intelligence & Automation

Smart AI Job Search assistant

An AI assistant that matches candidates to roles, tailors résumés and auto-drafts personalised applications.

3× more
Relevant matches
−80%
Apply time
Tailored CV + letter
Output
Read case study
Artificial Intelligence & Automation

AI-Powered WhatsApp ChatBot for customer service

A WhatsApp assistant that handles FAQs, takes bookings and covers after-hours enquiries — with a clean handover to staff when it matters.

<5 sec
First response
+60%
After-hours captured
Bilingual (EN + 中文)
Languages
Read case study
Artificial Intelligence & Automation

AI agent for invoice & receipt automation

An AI agent that reads invoices and receipts, extracts line items and posts clean entries into Xero — with a human-in-the-loop review step.

−85%
Manual entry
99%+
Accuracy
Xero / QuickBooks
Posts to
Read case study
Smart Business Systems

Digital signage & queue management for a clinic

In-clinic display screens and a ticket-based queue system that smoothed patient flow and reduced front-desk pressure.

−70%
Wait complaints
−25%
Avg. wait time
Multi-screen
Setup
Read case study
IT Infrastructure & Support

SME cloud migration & backup

Moved a small business from an aging local server to Google Workspace with automated cloud backup — and zero downtime on cutover day.

Zero
Downtime
Daily, off-site
Backup
100%
Users migrated
Read case study
Artificial Intelligence & Automation

AI tools training for a solo consultant

Practical 1-to-1 coaching on ChatGPT, Claude and Copilot — built around the consultant's real proposals, research and client decks.

~10 hrs
Time saved / wk
1-to-1
Sessions
ChatGPT, Claude, Copilot
Tools covered
Read case study
Cybersecurity & Data Protection

Personal cybersecurity hardening for a founder

End-to-end personal security review and lockdown — hardware MFA, password manager, Gmail and social account hardening.

100% MFA
Critical accounts
−90%
Recovery risk
Quarterly
Ongoing checklist
Read case study
Smart Business Systems

Smart home & personal office IT setup

A clean, secure home-office setup for a remote professional — fast Wi-Fi, VoIP, smart devices and a proper backup story.

Full-Home
Wi-Fi coverage
Studio-grade
Call quality
NAS + cloud
Backup
Read case study